Patient Rights
Respect
You have the right to be treated with respect regardless of race, origin, religion, disability, nationality or the source of payment.
Communication
You have the right to seek and receive all information necessary to understand your medical condition. Clarify all your doubts before signing the consent forms.
Freedom to Choose
You have the right to choose and change your physician, request a second opinion, and accept or refuse any procedure or medication.
Privacy & Confidentiality
You have the right to privacy and confidentiality in all treatments and consultations.
Suggestions and Grievances
You have the right to make suggestions and express your grievances regarding your care.
Information on Hospital Bills
You have the right to know the expected cost of treatment and receive a clear explanation of all charges, regardless of the source of payment.
Patients Responsibilities
You have the responsibility to keep appointments, be on time for appointments, and to call your doctor / hospital if you cannot adhere to the appointment timing.
Be Honest
Provide complete and accurate history of illness, medications and allergies. Be on time for appointments
Respect Other Patients
Respect other patient's medical condition and be considerate of the noise levels
Active Participation
Obtain clarifications about your treatment plan and understand all the instructions before signing the consent forms.
Bill Payment
You have the responsibility to be prompt about the payment of your hospital bills.
Abide by the Rules
Observe the "Take Care of Belongings", "No Smoking", "Visiting Hours & Numbers", "No Flowers", "No outside Eatables" & other rules of the hospital.
Feedback
You should direct your complaints (if any) to the staff/manager or provide a written feedback so that the immediate action can be taken to address your concern.
OPD Registration Timings
| Time | Day | Speciality |
|---|---|---|
| 08:00 AM - 05:30 PM | Monday to Saturday | All Specialities |
| 05:30 PM - 07:30 PM | Monday to Saturday | Gynecology, Internal Medicine, Pulmonology, ENT, Dermatology, Emergency |
| 09:00 AM - 01:00 PM | Sunday | Dentistry, Internal Medicine, Shoulder Clinic, Emergency |
Admission Information
Admission at the ipd reception
End to End Service: From the airport pick-up till the time you are in the city for treatment, we assist you with everything
Corporate counselling
For inpatients: The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you'll have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.
Nursing care
Telephone: All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.
Medical assistance
Cash: You can pay in cash (INR or USD)
Medical records
End to End Service: From the airport pick-up till the time you are in the city for treatment, we assist you with everything
Discharge
For inpatients: The hospital has all the necessary arrangements keeping in mind patients comfort, safety and affordability. During your stay with us, you'll have a choice of selecting private deluxe, standard private, and semi-private room all catering to your utmost comfort.
Billing
Telephone: All rooms have telephone facilities. Local and long distance calls can be done through the operator on chargeable basis. We also provide local pre-paid SIM cards to our international patients.
Follow up
Cash: You can pay in cash (INR or USD)